This policy explains how The Good Drinks Company Ltd ("we", "us", "our") collects, uses and protects your personal data when you visit www.zuuce.co.uk or contact us about our Zuuce® fresh juice vending machines.
1. Who We Are
The data controller is The Good Drinks Company Ltd, registered in England and Wales under Company No. 17002758. You can contact us at:
2. What Data We Collect
We may collect the following personal data when you interact with us:
- Contact information — name, email address, phone number, job title and venue/business name when you submit an enquiry form
- Usage data — pages visited, time on site, browser type and approximate location (via anonymised IP address) through analytics tools
- Communications — the content of any messages you send us by email or through our contact form
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiry about placing a Zuuce® machine at your venue
- Send you information about our services if you have requested it
- Improve our website and understand how visitors use it
- Comply with our legal and regulatory obligations
4. Legal Basis for Processing
We process your data under the following lawful bases under UK GDPR:
- Legitimate interests — responding to business enquiries and improving our services
- Consent — where you have opted in to receive marketing communications
- Legal obligation — where we are required to process data to comply with the law
5. How Long We Keep Your Data
We retain enquiry and contact data for up to 3 years from your last interaction with us, unless a longer retention period is required by law or you ask us to delete it sooner.
Analytics data is retained in anonymised form for up to 26 months.
6. Sharing Your Data
We do not sell your personal data. We may share it with trusted third-party service providers who help us operate our website and business (such as email and CRM platforms), under strict data processing agreements. All processors are required to handle your data in line with UK GDPR.
We may also disclose data where required by law or to protect our legal rights.
7. Cookies
Our website may use cookies to understand how visitors use the site and to improve your experience. These may include:
- Essential cookies — necessary for the website to function
- Analytics cookies — to help us understand traffic and usage (e.g. Google Analytics)
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
8. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data ("right to be forgotten") in certain circumstances
- Restrict or object to processing of your data
- Data portability — receive your data in a structured, machine-readable format
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please email us at hello@zuuce.co.uk. We will respond within 30 days.
9. Complaints
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
10. Changes to This Policy
We may update this privacy policy from time to time. The date at the top of this page will always reflect the most recent version. We encourage you to review it periodically.